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Telesales: how do you focus on the right stuff?
... There has been much written over the years with regard to the most effective methodology to use on the phone in the context of marketing and/or selling...

Yorkshire Post Article Summer 2005
... One key component in Leeds Tykes' late transformation last season was the input of performance trainers.
Sam Wheeler reports...

Don’t be a hot head, be a blue head
...Gazing Performance believes that techniques used by top sporting personalities can be applied - with equal success - to the call centre...

Acquiring skills for effective selling
From our perspective, selling is neither an art, nor a science. There
certainly can be elements of both artful ...